Fraud Alert for Veterans

Important Fraud Alert: Protect Yourself from Fake VA Appointment Letters

We want to make you aware of a recent scam targeting Veterans.

A Veteran recently received a fraudulent letter claiming he had a VA appointment and instructing him to pay for the visit upfront. VA later confirmed that he was not enrolled in VA health care, and no appointment had been scheduled. The letter and payment request were fake.

Please remember:

You should never pay for any VA or Community Care appointment before or at the time of your visit.

VA does not send payment requests by email, text message, or phone.

Community Care appointments are authorized by VA and are free to Veterans, except for standard VA co-pays when applicable.

If you receive a suspicious letter, call, or message:

Do not send money or share personal or financial information.

Contact your local VA medical center directly to verify any appointment.

Report suspicious activity to:

Integrity and Compliance Helpline: 866‑842‑4357 or VHAOICHelpline@va.gov

VSAFE Fraud Hotline: 1‑833‑388‑7233 or https://vsafe.gov/

VA Office of Inspector General (OIG) Hotline: 1‑800‑488‑8244

Your VA team is committed to ensuring your care is safe, legitimate, and protected.

SEE SOMETHING. SAY SOMETHING.

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Warm Regards,

Salisbury VA Health Care System

U.S. Department of Veterans Affairs

Web: https://www.va.gov/salisbury-health-care/

Phone: (704) 638-9000

Email: salisburyvapublicaffairs@va.gov

At the Salisbury VA Health Care System, our mission is

to fulfill President Lincoln’s promise to care for

those who have served in our nation’s military

and for their families, caregivers, and survivors.